As you likely know most industries, including water quality, continue to experience rising inflation caused by global supply chain disruptions related to labor shortages, transportation costs and material availability including electronic component shortages.
At Hach, we are committed to providing you the products, services and support you need to meet regulatory requirements and process consistency. In response to the highly volatile market conditions we continue to experience, we are instituting a supply chain surcharge for all products for a limited time, effective January 7, 2022.
As soon as we see inflation slowing and supply chain costs decrease, we will remove the surcharge. Since our fuel and freight charges have significantly increased, we will also raise freight charges where we are unable to cover our costs.
Please understand our decision to implement the above actions was not made without a significant amount of internal deliberation and external benchmarking. We appreciate your continued business and trust. Our priority is to ensure continued excellence in serving our customers.